Page 34 - Flathead Beacon // 9.7.16

NO-CAVITY CLUB
CONGRATULATIONS : To the Winning Smiles for the Month of August 2016
Zaylin Acevedo-Yatchak Jacob Adame Lauren Adolph Jennifer Agin Jase Ainsle Kayleigh Albrecht Remmington Albrecht Jackson Anderson Levi Balappa Maielle Bales Renner Bales Kaiya Barnhouse Addy Barrow
Kiri Barrow Brooke Beach Lyric Beach Mary Beard
Lucy Beasinger Hunter Bentley Imogen Bentley Oliver Bentley Audrey Bergman Kinsey Bergman Shelby Bergman McKenna Biggar Brody Billsborough Lucia Binder Neva Binder Addisyn Bise Isabella Bise Tristan Bise
Allie Blythe Amira Bolz Jackson Bontadelli Riley Bontadelli Trisha Boothman Teigen Braaten Zayne Braaten Byrin Brazell Westin Brazell Alli-Mai Brossman Lynnelle Brovold Austin Browne Evan Browning Olive Browning Greyson Brubaker Izzabella Brush Tuff Buckallew Jordyn Buckner Nikolas Buckner Ian Buell
Leo Bungener Kendalyn Burns Hanna Butter eld Shawn Calobeer Parker Challans Alisha Chandler Andyn Chilson Arya Chilson Hazel Clark Makenzie Clark Drew Clarke Saint Codiz Slade Codiz Isabella Cooper Austin Corner Mya Corner Rocky Corner
Tylee Covington Wayne Cox William Cox Wyatt Cox
Porter Craig Presley Craig Anna Creamer
Eli Creamer Henry Creamer Quin Creamer Owen Culley Finnley Curran Eowyn Cushman Estellise Cushman Wyatt Dahlke Garver Dahlman Rhiannon Dalton Emma Daniels Harper Davenhauer Cruz Davis Jayden Davis Payzlie Davis Phoenix Davis Teyvia Davis Tommielyn Davis Ashton Demars Trennan Diede Brianna Dingman McKale Disney Harmony Dodson Koda Dodson Finnian Donaldson Violet Donaldson Ambria Dougherty Zephan Dow Nora Eastman Brady Edgren Salem Edmundson Jayden Edwards Kolten Edwards Taile Edwards Wylie Emery Ariana Ensign Lillian Erickson Kamia Espinosa Cooper Etchison Bronte Evans Keira Evans Amelie Felder Kaylynn Ferguson-Walter Cashton Fields
Jack Flink Fletcher Forrest Naya Forrest Ashton Franklin Jackson Franklin Shayleen Freese Cassidy Freyholtz Aubrey Friend Skyler Friend Lilly Fryslie-Elmore Ethan Galassi Katy Gillette Raylee Gladden Allie Goff Kadence Golie Lizenia Goulet Alexa Grangroth
Juliana Grangroth Natalie Grangroth Sidney Grangroth Grace Grisak Gunner Grisak Chase Gronley Gracie Gronley Grayson Grover Ryleigh Grover Hadley Gunderson Gracen Haddenham Lincoln Haddenham Taran Hagen
Tripp Hagen Lexi Hall William Haller Kate Hanson Weston Hanson Skylar Harding Jensen Hardy Devin Hargrave Annie Hartle Oliver Hartle Kricket Hartman Mabelle Hartman Kyle Hayes Wyatt Hayes Carmen Heidegger Ramond Heidegger Eli Heil
Eva Heil Jordan Heil Weston Heller Zephir Heller Samantha Hermann Elliot Heyboer Henry Heyboer Ruth Heyboer William Heyboer Austin Hiday Adrian Hill Christopher Hill Emilie Hodgson Landen Holmquist Autumn Holste Chase Homan Brayden Hoover Cody Hoover Rylan Hoover Evan Horton Emily Hove Everly Hull Sylus Hultquist Zephyra Hutson Troy Iverson Adrian Jackola Lucia Jackola Christine Jackson Colton Jackson Avaeah Jarvis Isabella Jarvis Logan Jochim Ava John Addy Johnson Kannika Johnson Tai Johnson June Johnston Banyan Johnston
Lewis Jolma Anias Jones Audrey Jones Jaxen Jones Madden Jones Alexis Joseph Aiden Joy Ann Joy Eddie Joy Killian Joy Dawson Juntunen Derek Juntunen Kennedy Kanter Kaida Kaquatosh Kiana Kavis Jerimie Kennedy Makaila Kerzman Aaven Kessler Alex Khodyrev Benjamin Khodyrev Christian Khodyrev Dmitriy Khodyrev Elena Khodyrev Jillian Kinniburgh Hudson Kitchen Wyatt Kitchen Jaiden Kline Owen Kline Brooke Knudsug Sawyer Kopecky Blaine Krause Chase Krieger Stella Kruse Ale Kupka Avaylah Kupka Ian La ey Dewey Lake Sunniva Larson Zada Lau Hendrex Lee Tucker Leever Izaac Lehman Sammuel Lengstorf Elijah Liehr Kayden Lincoln Oliver Loughman Tommy Macfarlane Madisyn Mailman Allie Malcolm Ethan Mallery Zoey Marsh Alexis Marso Chaelee Marso Rhiannon Marso Andrew Mavis Brayden Maynard Kayla McCarthy McKenna McCarthy Kylie McCormick Cameron McCoy Skylee McCoy Adelyn McCracken Taylor McCracken Jayden McGhee Caleb McKoy Lane McKoy Lucy McKoy Noah McKoy
Aaliyah McNeely Elijah McNeely Adam Means-Halliday Macyn Mena Kira Menard Conner Mendenhall Ryan Michael Gage Miland Hunter Miland Brynn Miller Jayden Mineau Brooke Miner Aimee Moir Bryn Moir Caleb Mooney Stetson Morris Robert Morrissey Nickolas Mundell AJ Murphy Audrey Murray Tanyon Murray Torren Murray Elayna Naatjes Joel Naatjes Elviera Nakonechny Evelina Nakonechny Trayvin Naldrett Jacob Nelson Josephine Nelson Kierstin Nelson Luke Nelson Ryder Nelson Scout Nelson Gunner Newberry Lucas Nieves Canyon Nitopi Meeghan Nixon Hadley Nollan Brooklyn Norris Isabelle Norris Adalicia O’Brien Tripp O’Boyle Noah Oaks Noah Oaks Tylar Ohlrich Jenna Oilar Carter Olson Jaxon Olson Henry Orem Maddison Orem Seamus Osborne Keeghan Page Brooke Pakkala Taylor Pakkala Weston Pakkala Destany Palin Kasha Palin Vanessa Palin Kodah Parker Landon Peacock Jaxon Peterson Reid Peterson Wyatt Peterson Colt Piper Abrielle Pippin Jonathan Pippin Lucia Pitman Kruze Plessinger
Elise Plevel Jaxsyon Pourroy Anna Pulsifer Ruby Ray Marley Raymond Aleigha Reddig Annie Reddig Kanisa Reddig Maggie Reddig Maisie Reddig Terah Reddig Gabe Reid Christian Rensel McKenna Rensel Naleigh Rhoades Hadlee Richardson Jake Rinta
Eli Ritter
Emma Ritter Isaac Ritter Adelaide Robbins Tristan Robbins Mailie Roberts Grady Robinson Weston Robinson Dallas Rogers Xander Rogers Cooper Romano Hunter Romano Sophia Rossi Bryson Rowell Johanna Russell Max Russell Braelyn Ryan Tennysen Ryan Jaxonreed Ryder JohnnyRoss Ryder Helen Sage
Lexi Sanborn
Lyla Sanborn Jasper Sanderson Crosby Schliebe Crosby Schliebe Preston Schmidling Denver Schneider Ethan Schulze Nathan Selle Rocco Serio Dylan Sharp Sydney Sharp Beau Shulenburger David Sibbert Trenton Sibbert Aleksander Sikorski Bailey Simpson Parker Simpson Zalana Sizemore-Wob- schall
Justin Sjostrom Wyatt Sjostrom Hannah Smith
Ian Smith Joshua Smith Avery Sorensen Hannah Souther Madeline Spear Laicey Stair Cody Stephens
John Stephens William Stephens Aniston Stoll Joel Stolte Tanner Stone Evan Stout-Paterson Hadley Stout-Paterson Merissa Sturm Haley Tabish Tavyn Taylor John Tebby
Ada Thiel Owen Thiel Bryson Tope Evangelina Tressel Cadence Tubbs Dylan Turcotte Justin Turner Anna Uskoski Jada Uskoski Rory Uskoski Samantha Utley Alexandra Valade Arianna Valade Fallyn Valadez Mercedez Vala- dez-Cordwell Raylee Vanderweide Emmett Vigil Evelyn Vigil Henry Vigil Cash Vincent Madison Vincent Reagan Vincent Jada Wagatsuma Hailey Walter Kutter Ward Ariana Waters Adilyn Weaks Isaac Weaks Lauren Welch Destiny Wells Rhema Wells Schae Wendt Aidon West Eleanor Wetzel Dalton White Taylar White Wyatt Wickey Cody Wiegand Cayden Wilkerson Harley Williams Joel Williams Madisyn Williams Noah Williams Timber Williams Trace Williams Walker Williams Boeu Wittal William Yablonskiy Starr Yatchak Cydaea Yerian Deanna Yoder Emma Zeider Cindy Zheng Jenny Zheng Vicky Zheng
406.756.1142
1252 N. MERIDIAN ROAD, KALISPELL, MT
VISIT US ONLINE AT WWW.KALISPELLKIDDSTEETH.COM
BUSINESS IS PERSONAL MARK RIFFEY
ARE YOU SAYING THANK YOU
IOFTEN ENOUGH?
Friends Don’t Send Friends Thank You Cards with Laser Printed Signatures
Can you remember the last pre- printed thank you note you got from a friend? I’m guessing you don’t.
You get handwritten cards from friends. Sometimes cards picked out just for you. Sometimes, cards from a set they bought or had printed. Sometimes, cards they made by hand. Think about the “map” that the leading man in the movie “Elizabethtown” received to lead him from his father’s little town back to the big city. Do you think her card showed that she cared? No question about it. Who wouldn’t want to get a map like that?
Can you remember the last handwrit- ten thank you note you got from an insur- ance agent, the lady at the dry cleaners, your nancial planner or the nice guy at the oil change place?
Can you remember the last time you sent a thank you card or note to a cus- tomer – and that card or note wasn’t pre- printed? When you’re at home watching whatever shows you watch in the eve- ning, why can’t you address and write a brief note on a few cards?
Isn’t my business worth 10 or 15 words that are pertinent to our relationship, 50 cents and a card? Don’t you want me thinking about your business when I open my mail, rather than thinking about the businesses who I do get mail from?
Now back to my original question. Can you remember the last time you received a thank you note from someone who you do business with?
This doesn’t have to be a laborious thing. You don’t have to do it all. Your department heads can help, but it’s always nice to see a note or card from senior manager – particularly if it main- tains a connection you’ve made with that client.
The key to this is not that you write a long, owery note to each one. Make a connection. Maintain a connection. Remind the client that despite the fact that there are 100, 1,000 or 10,000 of them – they’re all important. Thank you helps them realize it, one person at a time.
T’S OK TO SAY IT. REALLY. IT’S NOT that hard at all. “Thank you.”
Can you remember the last time you received a thank you note from some- one that you do business with?
I can.
I regularly get a mass-printed corpo- rate looking thank you postcard with the business person’s picture on it. It’s laser printed, including the guy’s signature. I gure that he knows I got his card, but he was involved in paying the bill to have the card mailed and that’s about it.
Don’t get me wrong. There is a time and place for those kinds of cards – marketing and random, fun customer touches. However, thank yous are not the time and place for that kind of card.
I understand he may think he has bet- ter things to do than write cards, but let’s talk about it, then you can decide.
Feeling Appreciated
Do I think this guy appreciates my business? I think he probably does, but that’s because I know him from else- where. He’s in a price-shopped indus- try that isn’t known for “I stand out in a crowd.” He could stand out easily with some e ort, but in his industry, the “industry norm” (ie: what the sheep do and say) is that you will eat beans and rice for ve years as you grow your customer base, and after ve years, you are pretty well set for life.
Does the card show his appreciation? Not even close. Maybe the laser printed signature gave it away.
People tend to be annoyed with the guys that sell what he sells. We assume they are impersonal, distant and gener- ally don’t give a crap, just because of what they do. It’s easy to clear that assumption away with a hand-written note.
Does this card tell me “That’s not true about me, I really care!”
Nope.
Does this card tell me “It’s my job to take care of your business and keep your out of harm’s way.”
Nope.
Do I think this guy is a friend because I get laser printed cards from him?
Nope.
“ISN’T MY BUSINESS WORTH 10 OR 15 WORDS THAT ARE PERTINENT TO OUR RELATIONSHIP, 50 CENTS AND A CARD?”
Want to learn more about Mark or ask him to write about a strategic, operations or marketing problem? Email him at mri ey@ atheadbeacon.com.
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SEPTEMBER 7, 2016 // FLATHEADBEACON.COM
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