Montana Concerned with Decline in Child Abuse Hotline Calls

The agency is asking residents to reach out to family, friends and neighbors who might be struggling with social isolation

By Associated Press

HELENA – Montana’s health department is concerned with a sharp decline in the number of calls to the child abuse and neglect hotline since schools were closed to decrease the spread of the coronavirus, the agency said Monday.

From March 8-14, 765 calls were made to the hotline at 1-866-820-KIDS (5437). Gov. Steve Bullock announced school closures starting on March 17. Since then, the number of calls dropped to an average of 425 per week, a 45% decrease.

“This decrease in calls is very concerning because teachers and school staff are mandatory reporters of child abuse and neglect, and we know they are one of the main sources of calls to the hotline,” said Sheila Hogan, director of the Department of Public Health and Human Services. “With schools closed, it’s important for all us to take an active role by calling the hotline if you suspect abuse or neglect.”

The agency is also asking residents to reach out to family, friends and neighbors who might be struggling with social isolation and financial uncertainty because stress can lead to child abuse.

“If someone is struggling, urge them to ask for help if they need it by talking to a close a friend or relative, a local community provider they’ve been in contact with before, law enforcement, home visitor or a (Child and Family Services Division) caseworker to request assistance. There are services in the community that can help.”

In other coronavirus-related developments:

— Montana is nearing 300 positive coronavirus tests just over three weeks since reporting its first cases. The health department reported 299 cases, 24 hospitalizations and six deaths on Monday morning. A Missoula County resident who died over the weekend was the latest death. Gallatin County’s 116 cases are 39% of the state’s total.

—The U.S. Customs and Border Patrol is temporarily reducing the hours of operation at six Montana ports of entry from Canada due to decreased traffic following the “essential only” travel order put in place on March 21 . The Port of Raymond in eastern Montana, which has been open 24 hours a day, is reduced to 6 a.m. to 10 p.m. The Port of Piegan, just east of Glacier National Park, will have its hours shortened to 8 a.m. to 6 p.m. The ports of Opheim, Morgan, Turner and Del Bonita are reduced to 9 a.m. to 5 p.m. Monday through Friday. They will be closed on the weekends until April 30 or until the federal government lifts its current travel restrictions.

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