Has their mindset changed? If so, it'll alter every interaction with you.
It's time to start solving problems.
All of us reflect on our neighbors & their businesses.
Skilled young people are all around. Seek them out.
What aspect of customer service can you drastically reduce or eliminate?
Are there really only two options?
Who decides if your business is essential?
Make Grandma proud. Carve something out every day, week or month.
Will reopening economies end of the "golden month" of delivery?
Can modeling be used to help your business?
The first impression received from your people and your business will matter.
Choose leaders who can handle change. Cultivate new leaders to engage with it.
Leading change includes preparing those affected by change that impacts established industries.
Leadership's most important job is preparing companies, employees, and communities to deal with tomorrow's change.
It's impossible to go back to the past, but we should still learn from it.