What aspect of customer service can you drastically reduce or eliminate?
Are there really only two options?
Who decides if your business is essential?
Make Grandma proud. Carve something out every day, week or month.
Will reopening economies end of the "golden month" of delivery?
Can modeling be used to help your business?
The first impression received from your people and your business will matter.
Choose leaders who can handle change. Cultivate new leaders to engage with it.
Leading change includes preparing those affected by change that impacts established industries.
Leadership's most important job is preparing companies, employees, and communities to deal with tomorrow's change.
It's impossible to go back to the past, but we should still learn from it.
Our leadership choices become more important as the pace of change increases.
Owners & employees crave security, stability, & certainty. How's yours?
Be prepared to have your checkbook & your leadership tested.
If life gives you the opportunity to be a hero, take it.