What does it take to create a self-managing business? Is if even possible?
When bad things happen, preparation slows things down.
Are you testing your training? If not, how do you know it works?
Like the song says, "two out of three ain't bad" - unless you own the bad one.
What insignificant thing brings people back again & again?
The key to creating "perfection" is wanting to.
Are you a doer or an operator? Your growth path depends on the answer.
Your highest chance of losing a customer is in the early going. Renewal rate is a big part of growth.
Why doing nothing about obvious issues can get expensive.
There's more at risk than access to cat videos
What would happen if you eliminated customer service?
What lesson would you share with others?
How do you get started in a handyman business? Part two of a two part series.
How do you get started in a handyman business? Part one of a two part series.