Is a part of your process killing sales and running off clients?

Events like these always make wonder... What's your plan?

The earlier the customer sees your work, the earlier you'll find out if you're on track.

To a startup, city hall is often the next obstacle in line.

Are you marketing with intent or by accident? Choose intent.

Testing with real work makes a great "sorting hat"

Word of mouth comes from handling problems gracefully.

How do you prepare your staff to contribute to your company's success?

Company-wide goals need to have "Why does this matter to me?" context at all levels of the company, for every employee.

What costs do you introduce by solving problems sequentially?

Planning for 2016 is about more than adjusting numbers in a spreadsheet.

Culture is critical, not only day to day, but to make sure you can take a punch.

The rushes are over. What did you learn? What can you fix now? What needs to be fixed for next time? Write it down.

It's more than a shopping day, but only if you make it so.

Management of self, others and environment are essential.