What’s Your Growth Plan?
Are you a doer or an operator? Your growth path depends on the answer.
Growth, Market Size And Renewal Rate
Your highest chance of losing a customer is in the early going. Renewal rate is a big part of growth.
Why So Many Privacy Policy Updates? Part 2 of 2
Why doing nothing about obvious issues can get expensive.
Why So Many Privacy Policy Updates? Part 1 of 2
The backstory to what's behind recent privacy policy changes.
Reviewed Your Public Internet Access Lately?
There's more at risk than access to cat videos
When Customer Service Consumes A Business
What would happen if you eliminated customer service?
What’s Your Lifelong Career Lesson?
What lesson would you share with others?
Getting Started, Part Two
How do you get started in a handyman business? Part two of a two part series.
Getting Started, Part One
How do you get started in a handyman business? Part one of a two part series.
The Scary Thing About Artificial Intelligence
Does artificial intelligence have a place in your business and if so, where?
Unmet Needs
Is there anything that we aren't doing for you...
The Town With No Public Parking
Parking is a strategic economic resource. Are there any others?
When A Storm Comes To Town
Weather the storm, don't hide from it.
Always Done It That Way?
A review of systems that fails to review readiness for the next three to five years of operation isn't doing you any favors.
The One Thing You Dare Not Automate
Automate the mundane, tedious and mind-numbing in order to make more time for this.
