As a leader, your job is to root out complacency at all levels.
Is your business clinging to fear-driven artificial barriers?
Wouldn't it be nice to know if a project was going to fail after two weeks rather than two years?
A few small assumptions can take two parties on substantially different paths.
Which sentence is most important in an email or mail piece?
Spending time vs. investing time vs. maximizing the value of time
If you had to make up a recipe for teamwork, what would you stir in?
A cure for them is a cure for you, even if partial relief is all you get.
Where will your company be in 15-20 years if you don't hire, groom and train 18-34 year olds over the next 10 years?
NEVER forget what business you're in, or your clientele might.
When your client is under pressure, you have an opportunity to create a memory that can last a lifetime.
Protect your business for customers, not from them
How do they navigate their way through your business and website?
The teacher will appear when the student is ready.
What's the nature of what you get done?